Shipping & Returns

Shipping Methods

E-Tickets:

  • These are electronic tickets (E-mailed Tickets)
  • Please allow 1 Business Day for delivery of e-tickets.
  • E-Ticket orders are processed and emailed throughout the day.
  • Your E-Tickets are not sent immediately.
  • Orders placed after 4:00PM (Mon-Thurs) will be sent the following Business Day.
  • Orders placed after 4:00PM on Friday will be sent the following Monday.
  • Orders will not be processed or emailed out on weekends.

Hard Tickets & Gift Cards/Certificates
Physical Merchandise can be mailed for .95 cents, or picked up from our Tempe Office from 8:30am - 5:00pm Monday-Friday. Our Office is closed Saturday, Sunday, and ALL Major Holidays.

  • Pick-Up Orders:
    Available Immediately. Feel free to stop by anytime during our open office hours.
    The Employee Network will hold your pickup order for 30 days from the date of purchase. If the order is not picked up after 30 days it will be refunded minus a $2.50 restocking fee per ticket/gift certificate/gift card.

  • Mailed Orders:
    ┬╗ Upon membership verification, orders will be mailed out within 1 Business Day from The Employee Network's Tempe, AZ Office. (Orders pending membership verification will not be mailed out until verified).

    ┬╗
    Please allow an additional 2-3 Business Days for your tickets to arrive based on your location. All items purchased from The Treasure Chest are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. We accept no responsibility or liability for orders undelivered by United States Postal Service. Undelivered tickets will not be refunded.

Return & Cancellation Policy

  • Orders that have been cancelled prior to completion will incur a $2.50 cancellation fee.
  • Cancelled orders that have been processed will incur a $2.50 per ticket fee.
  • Ticket(s) must be returned at least 3 weeks before the expiration date printed on the ticket(s).
  • Ticket(s) will not be accepted for refund if expired.
  • All tickets will first need to be verified as unused prior to refund.
  • Some Treasure Chest items are non-refundable and non-transferable, please refer to each individual product description for restrictions.
  • Gift Certificate & Gift Cards: Please refer to each individual product description for restrictions.
  • Items purchased with Treasure Chest Gift Cards cannot be returned, refunded, or exchanged. All sales are final.

E-Tickets:

  • Theme Park E-Tickets that have been redeemed or partially redeemed CANNOT be returned.
  • Multi Day Theme Park E-Tickets (ie. 3 Day Park Hopper) CANNOT be utilized by ANYONE other than the original ticket holder. (non-transferable)
  • To return e-tickets they must first be verified as unused. Please call our office to see if your order qualifies for return. 480.768.0837
  • A fee of $2.50 per ticket will be deducted prior to refund for administrative fees.

Hard Tickets:

  • Original tickets MUST be returned to The Employee Network's Office within 30 days of expiration.
  • All tickets will first need to be verified as unused prior to refund.
  • You must provide a receipt of purchase or a copy of your order form along with the tickets.
  • A fee of $2.50 per ticket will be deducted prior to refund for administrative fees.

Forms of Payment

Treasure Chest Items
E-Tickets, Gift Certificates, Gift Cards, etc..

Accepted Not Accepted
  • Cash
  • Debit/Credit Cards
  • Visa
  • MasterCard
  • American Express
  • Discover
  • Money Orders
  • Company Checks
  • Personal Checks
Disneyland Tickets
Accepted Not Accepted
  • Visa
  • MasterCard
  • American Express
  • Discover
  • JCB
  • Disney Rewards Cards
  • Disney Gift Cards
  • Cash
  • Gift Cards
  • Pre Paid Debit/Credit Cards
  • Company Checks
  • Personal Checks
  • Money Orders
  • Any card that does not have your name on it cannot be used
  • Any non-digital form of payment cannot be used.

Questions?
Call 480.768.0837 or Email Us